This program provides a comprehensive foundation for your career as an Office Administrator. Graduates of the one-year Office Administration program, are able to perform a wide variety of office tasks and gain an understanding of Canadian business fundamentals, including business writing. Students will be taught basic computer skills, keyboarding, editing and revising skills, as well as administrative procedures. Those with good organizational skills, an interest in computers, the ability to follow directions, and strong communication skills should definitely consider this career choice.
- Word, PowerPoint, Access, Excel, Outlook, Express Scribe Machine Transcription, and SAM software.
- Office Administration - General shares a common first year with the Office Administration Executive and Health Services programs. This allows graduates to launch their careers into a variety of diverse fields and industries through a seamless transition into second-year in any of these two professional programs. In completing the Office Administration Executive or Health Services program, graduates earn an Ontario College Diploma.
- Students will gain an understanding via simulation labs and business applications in banking, accounting and publishing.
Most businesses, schools, government agencies, banks and social service agencies require clerical staff. Entry level positions include receptionist, bookkeeper, clerical assistant and data processing operator.
OSSD with the majority of courses at the College (C), University (U), University/College (M) or Open (O) level qualify for admission to this program.
Mature students - See Admission Procedures for details.
The curriculum below is for incoming students:
Program Physical Demands Analysis
Program Vocational Learning Outcomes
Office Administration - General (Ontario College Certificate) (MTCU Code 42313)
The graduate has reliably demonstrated the ability to:
- Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
- Schedule and coordinate tasks, within specific deadlines and according to set priorities.
- Receive, process and distribute communications in the workplace to assist the flow of information.
- Operate and provide support related to the use of office equipment and technologies.
- Locate, file and retrieve documents and records* from a variety of electronic and paper sources to support daily office operations.
- Record basic financial information using established document formats, procedures and accounting software.
- Produce routine business documents using available technologies and established standards and formats.
- Use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.
- Compile resources as well as services to prepare summary reports.
- Select and use information technologies to support communication with internal and external stakeholders.
- Assist in the organization and coordination of meetings and travel arrangements.