Office Administration - General | St. Clair College
Program Code: B227
Status: Open
Apply Online:
One Year - Ontario College Certificate
Starts: September, January

Emergency Alternate Delivery Plan:
Winter 2024 Emergency Alternate Delivery

Sheri Epp
519-972-2727 ext. 4586

Program Overview

This program provides a comprehensive foundation for your career as an Office Administrator. Graduates of the one-year Office Administration program, are able to perform a wide variety of office tasks and gain an understanding of Canadian business fundamentals, including business writing. Students will be taught basic computer skills, keyboarding, editing and revising skills, as well as administrative procedures. Those with good organizational skills, an interest in computers, the ability to follow directions, and strong communication skills should definitely consider this career choice.

Program Highlights

  • Word, PowerPoint, Access, Excel, and Outlook.
  • Office Administration - General shares a common first year with the Office Administration Executive and Health Services programs. This allows graduates to launch their careers in a variety of diverse fields and industries through a seamless transition into second-year in any of these two professional programs. In completing the Office Administration Executive or Health Services program, graduates earn an Ontario College Diploma.
  • Students will gain an understanding via simulation labs and applications in banking, accounting and business documents.

Career Opportunities

Most businesses, schools, government agencies, banks and social service agencies require clerical staff. Entry-level positions include receptionist, bookkeeper, clerical assistant and data processing operator.

Admission Requirements

OSSD with the majority of courses at the College (C), University (U), University/College (M) or Open (O) level qualify for admission to this program.

Mature students - See Admission Procedures for details.


The curriculum below is for incoming students:

Semester 1
Code Title Credits
Language Fundamentals
Administrative Procedures
Introduction to Keyboarding
Essential Business Calculations
Introduction To Word Processing & Business Documents
Choose 1 Elective Course
Introduction To Computer Technology
Semester 2
Code Title Credits
Accounting For The Office Assistant
Business For The Office Assistant
Business Communications I
Advanced Word Processing And Documents
Keyboarding And Transcription
Electronic Spreadsheets And Databases

Your Investment

The standard tuition and compulsory fees for the current academic year:

2023-2024 Tuition Fees  

For programs with Experiential Learning (Work Placement/Internship): Costs for accommodation, if needed, travel and related expenses is at the student's own expense. It is recommended for most programs, that students have access to a laptop or desktop computer while away from home during experiential learning periods.

Textbooks and other materials are in addition to Tuition Fees. Textbook prices may be found through the Bookstore website.

Please be aware that tuition and compulsory fees are subject to adjustment each year. The College reserves the right to change, amend or alter fees as necessary without notice or prejudice.

Program Physical Demands Analysis

Program Vocational Learning Outcomes

Office Administration - General (Ontario College Certificate) (MTCU Code 42313)

The graduate has reliably demonstrated the ability to:

  1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  2. Schedule and coordinate tasks, within specific deadlines and according to set priorities.
  3. Receive, process and distribute communications in the workplace to assist the flow of information.
  4. Operate and provide support related to the use of office equipment and technologies.
  5. Locate, file and retrieve documents and records* from a variety of electronic and paper sources to support daily office operations.
  6. Record basic financial information using established document formats, procedures and accounting software.
  7. Produce routine business documents using available technologies and established standards and formats.
  8. Use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.  
  9. Compile resources as well as services to prepare summary reports.
  10. Select and use information technologies to support communication with internal and external stakeholders.
  11. Assist in the organization and coordination of meetings and travel arrangements.