The Information Technology Services departments support the College’s computers, audiovisual, IT infrastructure, cybersecurity, systems services, web services, telecommunication services, and the One Card.
For students, St.Clair ONE accounts are created 24h to 48h after you have officially registered for your program. For staff, St. Clair ONE accounts are created 24h to 48h after your contract has been entered in PeopleSoft.
If you have any support issues, please enter a ticket via the mySt.Clair portal and choose the IT Help Desk tile or call 519-972-2727 ext 2500.
Alternatively, students can access technical support at https://www.alphakor.com/support/scc.
If you do not have access to your account, please complete the web form on the contact us page.
All students and staff are to register for Self Service Password Reset. This will allow you to reset your password for your St.Clair One account without having to contact the IT Help Desk.