St. Clair College's international student withdrawal & refund policy has been developed to support the efforts and recent changes as it relates to international students and the requirements of Provincial Attestation Letters (PALs) at Designated Learning Institutions made by Ministry of Colleges and Universities (MCU) and Immigration, Refugee and Citizenship Canada (IRCC).
If you wish to withdraw, you must officially notify the College by submitting a completed International Withdrawal request form and all required documents to the student OCAS portal as a Refund Request within 10 business days of the beginning of a semester.
If a student submits a withdrawal request after this deadline, only subsequent semester fees paid will be eligible for a refund. Any outstanding balances owing on a student's account will be deducted from the refund.
All international students who arrive in Canada must schedule an appointment with a St. Clair College International Department Manager at 2000 Talbot Rd. W in Windsor, Ontario before refunds are disbursed.
First semester international student refund requests will only be reviewed between days 6-10 of the beginning of a semester, to allow for appropriate service to incoming international students through startup.
If students are transferring to another institution the student must submit the following in the OCAS portal:
- Copy of the St. Clair College Letter of Acceptance.
- Copy of the original student Study Permit.
- Copy of the new study permit noting the new institution.
- Copy of the student passport.
- Copy of the Letter of Acceptance from the other Designated Learning Institute indicating:
- The same semester in which the student is attending St. Clair College,
- The same or higher education level as the student's St. Clair College program
- Provincial Attestation Letter from the other Designated Learning Institute
- Proof of first-semester tuition payment to the new institution.
- Confirmation that the student has changed their Designated Learning Institute with IRCC.
- Written communication with the student's agent that the student is withdrawing from St. Clair College, given that the student applied to St. Clair College with an agent.
- Bank wire receipt showing payment from your home country.
Registered students requesting a refund are not eligible for a refund of the first semester mandatory International Health Insurance fee, except in cases of visa denial.
Housing Accommodations: Bundled accommodation fees are non-refundable except in cases of visa denial.
Reason for Withdrawal
Students requesting a refund due to a visa denial must submit a copy of their visa denial letter to the online admissions portal (OCAS) along with a completed International Student Withdrawal Form to internationalrefunds@stclaircollege.ca
All other approved refunds are subject to a $2,649.95 administrative fee and will be dealt with on a case-by-case basis.
If you are going back to your home country, we require a copy of your boarding pass once you have arrived home.
Arrival and Settlement Services
Students who use St. Clair College's arrival services (short-term accommodations) will be subject to a non-refundable fee of up to $500.00.
Method of Refund
Refunds will be issued in the same method of payment as the original transaction once a completed application has been received by St. Clair College.
The processing of refund requests will not be started until after the 10th business day after the start of classes. However, the request to receive a refund must be received by the 10th business day after the start of the semester.
Submission of Withdrawal/Refund Request
For additional information contact internationalrefunds@stclaircollege.ca