General Information and Policies | St. Clair College

Start and End Dates

Please refer to the specific start and end dates indicated beneath your course of choice.


Frequently Asked Questions

Where Do I Find the Registrar's Office?

Registration will be accepted by mail, online or by fax. Please refer to How To Register for additional details.

In person registration is currently suspended due to COVID-19  To contact the Registrar’s Office for assistance, please email info@stclaircollege.ca or call 519-972-2759.

The Registrar’s Office staff is available Monday to Thursday, 9:00 a.m. – 5:00 p.m., and Friday, 10:00 a.m. – 4:00 p.m.

Who Is Eligible to Register?

If you are at least 19 years of age or a high school graduate, you may register in any course unless otherwise noted. This does not apply to children's courses, e.g. Aquatics, Campus for Kids.

What If a Course Is Cancelled?

St. Clair College reserves the right to cancel/reschedule courses as may be necessary from time to time. In the event that the College cancels your course, your course fees will be fully refunded and mailed within a 4 to 6 week period.

How Do I Withdraw?

Part-time students may request to withdraw from a Continuing Education course by emailing the following information to coned@stclaircollege.ca

  • First Name and Last Name
  • Student Number
  • Address and Phone number
  • The course code  and section number of the course you are withdrawing from.

Withdrawal from the first official day of class and up to and including the class at the 2/3 point of the course will result in a "DR" (Drop) on the student history file. After the 2/3 point in a course, a "WP" (Withdrew Passing) or "WF" (Withdrew Failing) form will need to be completed and recorded for the student history.

Failure to attend class does not constitute a withdrawal. Failure to use proper withdrawal procedures will result in an "F" (Fail) grade on the student history and no refund will be issued.

What Is the Refund Policy?

Where a course or workshop is 20 hours or less in duration, a full refund will be issued only if an official withdrawal is received on or before the business day prior to the date of the first class.

For courses or workshops more than 20 hours in duration (other than the exceptional categories identified below.) An official withdrawal prior to the date on which the first class occurs will result in a full refund. An official withdrawal on or after the first day of class but not later than the business day before the third class will result in a full refund LESS a $25.00 Administration Fee per course. No refund will apply to an official withdrawal on or after the date on which the third class occurs.

Continuing Education Refund Policies

Situation Refund Information Transfer Information
Course has been cancelled Full refund or credit, mailed within 4-6 weeks Transfer is permitted into another course if space is available
Withdrawal before the course starts Full refund or credit, mailed within 4-6 weeks Transfer is permitted into another course if space is available
An official withdrawal on or after the first day of class but not later than the business day before the third class Full refund or creditLESS a $25.00 Administration Fee per course, mailed within 4-6 weeks Transfer is permitted into another course if space is available
Withdrawal on or after the 3rd day of class(Will show as a DR on transcript) No refund or credit No transfer
Withdrawal after the 2/3 point of the course (Will show as a "WP" (Withdrew Passing) or "WF" (Withdrew Failing) on transcript) No refund or credit No transfer
Failure to attend class
Failure to use the proper withdrawal procedures
Grade of ‘F” will be assigned on transcript. To avoid receiving an ‘F”, please withdraw using appropriate processes.
No refund or credit No transfer
Courses or workshops that are 20 hours or less in duration Refund will be issued only if an official withdrawal is received one business day or more prior to the date of the first class No transfer

Online Courses

Situation Refund Information Transfer Information
Official withdrawal prior to the published start date will result in a full refund Full refund or credit, mailed within 4-6 weeks Transfer is permitted into another course if space is available
For a 12 week online course, an official withdrawal on or after the published start date but before the end of the second week Full refund or credit LESS a $25.00 Administration Fee per course, mailed within 4-6 weeks Transfer is permitted into another course if space is available
For a 6 week online course, an official withdrawal on or after the published start date but before the end of the first week Full refund or credit LESS a $25.00 Administration Fee per course, mailed within 4-6 weeks Transfer is permitted into another course if space is available
An official withdrawal on or after the first day of the third week of a twelve-week online course, or an official withdrawal on or after the first day of the second week of a six-week online course No refund or credit No transfer

Motorcycle Courses

Situation Refund Information Transfer Information
If you do not show up or if you arrive late for your scheduled course, you will not receive a refund No refund or credit No transfer
For MOT 103N courses-For a full refund a formal withdrawal must be made ONE full business day prior to the course date Full refund Transfer to another section will be at the discretion of the College, subject to applicable charges and must be requested prior to the course refund deadline.
For MOT 112N courses-For a full refund a formal withdrawal must be made FIVE full business days prior to the course date. Full refund Transfer to another section will be at the discretion of the College, subject to applicable charges and must be requested prior to the course refund deadline.
After the start of a motorcycle course No refund No transfer

Exceptional Categories

  • Motorcycle Training
    Please see withdrawal policy after course description.
  • Online Courses
    An official withdrawal prior to the published start date will result in a full refund. For a 12 week online course, an official withdrawal on or after the published start date but before the end of the second week will result in a refund LESS a $25.00 Administration Fee per course. For a 6 week online course, an official withdrawal on or after the published start date but before the end of the first week will result in a refund LESS a $25.00 Administration Fee per course. No refund will apply to an official withdrawal on or after the first day of the third week of a twelve-week online course, or an official withdrawal on or after the first day of the second week of a six-week online course. If you cannot continue your online course, please inform the college so that your student record will indicate a withdrawal rather than a fail (F.)

How Do I Transfer?

You may transfer from one course or section to another if:

  • The course is more than 20 hours in length.
  • The transfer is complete by the business day prior to the date of the third class.

An official DROP/ADD form must be completed and submitted to the Department of Continuing Education for approval.

What About Parking (Windsor)?

All learners using parking facilities at the South Campus (Windsor) for classes running Monday through Thursday are required to pay parking fees. Parking permits may be purchased at the Parking Office in the Main Lobby. Should you require further information regarding parking at St. Clair College, call 519-972-2727 ext. 4515 or 4306. Metered visitor parking is available on an hourly basis in parking lot "T" (Windsor.) Note: There is no charge for parking at the Main Campus on Friday evenings, Saturdays or Sundays. There is no charge for parking at the Chatham Campus after 4:00 p.m. or on weekends.

How Do I Purchase Course Textbooks?

Textbooks can be ordered through the Campus Bookstore website.  

The Campus Bookstore can also be reached by:
Email    Windsor: stclair@bkstr.com   Chatham: stclair-thames@bkstr.com
Phone     Windsor: (519) 972-2722  Monday through Friday,  9am to 3pm   Chatham: (519) 354-9100  Monday through Friday, 10am to 2pm
Fax    Windsor:  (519) 972-2742  Chatham: (519) 436-6075

The Campus Bookstore is also offering curbside pick-up:

Windsor location
St. Clair College Bookstore Curbside Pick-Up Lot
2000 Talbot Road West
Windsor, ON N9A 4Y5

Chatham location
St. Clair College-Chatham Campus
1001 Grand Avenue West
Chatham, ON  N7M 5W4

Are Course Prerequisites Mandatory or Just Recommended?

A prerequisite is a course (or other qualification) required as preparation for entry to another course. The prerequisite for a course will be listed at the end of the course description. It is your responsibility to ensure that all pre-requisite requirements are met before registering for a course. Learners who do not meet prerequisite requirements may be asked to withdraw from the course.

Am I Eligible for Advanced Standing?

If you have credits from another college or educational institution, you may be eligible for advanced standing in certificate programs. Contact the Department of Continuing Education for details. A transcript of your marks and course descriptions may be required.

Am I Eligible for Prior Learning Assessment?

Prior Learning Assessment (PLA) is different from an Advanced Standing credit, which is a transfer credit from another college or university. PLA is a province-wide initiative designed to assist mature learners to identify and demonstrate knowledge and skills gained through work experience, community activities, volunteer work and other forms of non-traditional learning. A challenge exam or portfolio review will be required. Contact the Department of Continuing Education for more details.

May I Audit a Course?

Where applicable, a learner may audit a course. Audit status must be declared at the time of registration. Normal tuition fees will apply. Audit status cannot be changed to credit status any time throughout or after completion of the course. Auditing learners do not participate in practical laboratory assignments, examinations or evaluation processes. The grade of Audit (AU) is not calculated in the grade point average.


Other Important Information, Policies and Procedures

Course Fees

Course fees are noted with the individual course descriptions. They include tuition and where applicable, lab and/or material fees, and HST.

Administration Fees

Learners between the ages of 16 and 59 will be assessed administration fees in the amount of $42.50 for the first credit course and $33.50 for each additional credit course, per semester.

Non-Credit courses, and courses/ workshops under 12 hours in duration are exempt from this fee. Non-Credit courses are identified by an “N” at the end of the course code, e.g. GNR 1185N. Administration fees are used to assist with the delivery of technology access, student services, transcripts, certifications, and the maintenance of campus student centers.

International Fees

International applicants will be required to pay the International student rate of $25.00 per hour.

Reduced Fees

Learners receiving Family Benefits are entitled to a reduced fee equaling 20% of the tuition (minimum $20.00) on approved courses. Learners must pay any applicable material fees. A photocopy of a current cheque stub or drug card must be included with the course registration form.

A learner who is unable to obtain tuition support through an existing agency (Workplace Safety & Insurance, Social and Family Services, Municipal Social Services, etc.) may seek a tuition reduction by consulting the Financial Aid Office at St. Clair College.

For further information, at the South (Windsor) Campus, call 519-972-2718 or inquire in person at Room 166 between 10:00am and 4:00pm Mon through Fri. At the Chatham Campus, call 519-354-9100, ext. 3216, or inquire in person in Room 134 between 9:00 a.m. and 12:00 p.m. Mon through Fri.

Seniors (age 60 and over) are entitled to a 10% fee reduction on approved courses.

Courses with a course code ending in an N are not eligible for reduced fees, e.g. GNR 1056N.

Finance Department Charges

Fees are due and payable on the day of registration. Learners with outstanding debts will not be permitted to re-register, nor may their academic results be released. Overdue accounts (plus late payment charges) must be paid by cash, certified cheque or money order. **Please note: Late Registrations may be subject to a pro-rated late payment charge.

Encumbrances

If for any reason you owe the College money, are in possession of overdue library books, tools or other equipment, or have neglected to submit papers or other materials required for admission purpose etc., an encumbrance is placed against your record. You will not be allowed to register for any future courses until the encumbrance is cleared. Overdue accounts (plus late payment charges) must be paid by cash, certified cheque or money order.

Notification of Class Cancellations

From time to time, it is necessary to cancel a class for one day or evening. The college endeavours to give all students adequate notice if a class date must be cancelled. To ensure that our office can contact you, it is recommended that you provide a day and evening telephone number. However, in the event that we are unable to notify all students, information regarding the cancellation will be posted in the main lobby and on the door of the classroom itself. We apologize for any inconvenience.

Severe Weather

When severe weather conditions precipitate a declared storm warning, a decision to cancel evening classes will be issued by 3:00 p.m. Class cancellations will be announced on local radio stations. Please note that class cancellations due to weather are extremely rare.

Certificates and Diplomas

When you have completed your certificate or diploma requirements, contact the Registrar’s Office or the Continuing Education Office to complete a Request for Certificate/Convocation Application. A review of your record will be completed to confirm your eligibility to graduate, and you will be notified of the result. It is recommended that you come to the Registrar’s Office to pick up your certificate. If you are unable to pick your certificate up, it will be mailed to you through Canada Post.

Minimum Grade Requirements

Please note that to earn most certificates or diplomas, you must attain a minimum grade average of C. If your grade average is below C you may be required to repeat certain portions of the program in order to receive your certificate or diploma.

Convocation/Graduation

Continuing Education learners who have met the requirements to receive a certificate or diploma may participate in the College's convocation ceremony. Please contact your Registrar’s Office for further information pertaining to convocation procedures.

Grades

Grades will be available online at the end of each semester. Grades are no longer mailed to students. To access your grades at the end of the semester, please visit St. Clair Space for Current Students.

Full Courses

You will be notified if you have requested a course that is full. You may be given the option to be put onto a waiting list or transferred to a similar course. If you cannot be reached by phone, you will be put onto a waitlist.

Income Tax Receipts

Receipts for Income Tax eligible courses pertaining to the preceding year will be available online by the end of February at Self-Service Instructions.

Currency Rule

Students who take longer than seven years from the date of first enrolment to complete a program must have their transcript evaluated for relevance to current program requirements, and may be required to make up additional courses.

This rule does not apply to programs for which the curriculum is prescribed by agencies other than the Ministry of Training, Colleges and Universities, in which case there is no assurance that a published curriculum will apply beyond the term for which it is announced.

Academic Misconduct

Academic misconduct includes, but is not limited to instances of cheating, plagiarism, impersonation, or disruption of instructional activities. Issues of academic misconduct are serious offenses and are treated accordingly. Please refer to the Code of Student Rights and Responsibilities for detailed information.

Equity Statement

All students and employees of St. Clair College have a right to study and work in an environment that is free from harassment and discrimination.


Services

Accessibility Services

Accessibility Services at St. Clair College is committed to providing equal access to educational resources and an optimal learning environment for students with disabilities. We are dedicated to provide support and services to all students with disabilities (physical, medical, learning and/ or psychological) who provide appropriate documentation. Visit Accessibility Services for more information about the specific documentation required to establish an accommodation plan that will meet your needs.

Student Services

St. Clair College's student services are available to help you succeed. Visit Student Services or call Student Services at 519-354-9100, ext 3306 (Chatham) or 519-972-2727, ext 4226 (Windsor) to book an appointment and discover what we can do for you. We offer Counselling, Career Planning, Aboriginal Services, Disability Services, Deaf and Interpreting Services, Learning Support, Student Employment Services, Testing Services and Tutoring Services. For information about scheduling a make-up test or accommodated test (Testing Services) please visit Testing Services.

Computer Labs

The SRC Open Computer Lab, Chatham Campus Open Computer Lab and the TD Student Success Centre will remain open for students who do not have access to a computer. In an effort to practice social distancing and not overcrowd the labs, as suggested by the Government of Canada, appointments are mandatory for Computer Lab use.

Windsor Campus: The computers in the Student Centre are available for student use. A valid student receipt and photo ID are required to use these computers. For open lab hours, please call 519-972-2756.

Chatham Campus: Computer labs are located in the Library and Room 100. Assistance is available from the Call Centre at 519-972-2756.

TD Student Success Centre: The computers at the TD Student Success Centre are available for student use. For open lab hours, please call 519-972-2756.

Library Services

Windsor & Chatham Campus

Our revised hours for both campuses are as follows:

Fall Virtual Library Hours:
Monday - Friday: 8:00am - 9:00pm

NEW! Book a Study Space in the Library:
Reservations must be made by calling: 519-972-2756
Click here for hours, procedures, and information.

Contactless Delivery!

Bus Transportation

Windsor Campuses of St. Clair College are serviced by Transit Windsor. Please call Transit Windsor at 519-944-4111 or visit citywindsor.ca for routes and information.

Chatham Transit provides service to the Chatham Campus. Please call 519-436-3233 or visit www.chatham-kent.ca for routes and information.