General Information and Policies | St. Clair College

Start and End Dates

Please refer to the specific start and end dates indicated beneath your course of choice.


Frequently Asked Questions

Where Do I Find the Registrar's Office?

WINDSOR CAMPUS: Room 166

SCCCA, DOWNTOWN:  Room 127

CHATHAM CAMPUS:  Room 134

HOURS OF OPERATION: Monday to Thursday - 9:00am to 5:00pm, Friday - 10:00am to 4:00pm

Registration will be accepted by mail, online or by fax. Please refer to How To Register for additional details.

To contact the Registrar’s Office for assistance, please email info@stclaircollege.ca or call 519-972-2759.

Who Is Eligible to Register?

If you are at least 19 years of age or a high school graduate, you may register in any course unless otherwise noted.

What If a Course Is Cancelled?

St. Clair College reserves the right to cancel/reschedule courses as may be necessary from time to time. In the event that the College cancels your course, your course fees will be fully refunded.

How Do I Withdraw?

Students may request to withdraw from a Continuing Education course by completing the Request to Withdraw form.

Withdrawal from the first official day of class and up to and including the class at the 2/3 point of the course will result in a "DR" (Drop) on the student history file. After the 2/3 point in a course, a "WP" (Withdrew Passing) or "WF" (Withdrew Failing) form will need to be completed and recorded for the student history.

Failure to attend class does not constitute a withdrawal. Failure to use proper withdrawal procedures will result in an "F" (Fail) grade on the student history and no refund will be issued.

What Is the Refund Policy?

Where a course or workshop is 20 hours or less in duration, a full refund will be issued only if an official withdrawal is received on or before the business day prior to the date of the first class.

For courses or workshops more than 20 hours in duration (other than the exceptional categories identified below.) An official withdrawal prior to the date on which the first class occurs will result in a full refund. An official withdrawal on or after the first day of class but not later than the business day before the third class will result in a full refund LESS a $25.00 Administration Fee per course. No refund will apply to an official withdrawal on or after the date on which the third class occurs.

Continuing Education Refund Policies

Situation Refund Information Transfer Information
Course has been cancelled Full refund or credit Transfer is permitted into another course if space is available
Withdrawal before the course starts Full refund or credit Transfer is permitted into another course if space is available
An official withdrawal on or after the first day of class but not later than the business day before the third class Full refund or credit LESS a $25.00 Administration Fee per course Transfer is permitted into another course if space is available
Withdrawal on or after the 3rd day of class(Will show as a DR on transcript) No refund or credit No transfer
Withdrawal after the 2/3 point of the course (Will show as a "WP" (Withdrew Passing) or "WF" (Withdrew Failing) on transcript) No refund or credit No transfer
Failure to attend class
Failure to use the proper withdrawal procedures
Grade of ‘F” will be assigned on transcript. To avoid receiving an ‘F”, please withdraw using appropriate processes.
No refund or credit No transfer
Courses or workshops that are 20 hours or less in duration Refund will be issued only if an official withdrawal is received one business day or more prior to the date of the first class No transfer

Online Courses

Situation Refund Information Transfer Information
Official withdrawal prior to the published start date will result in a full refund Full refund or credit Transfer is permitted into another course if space is available
For a 12 week online course, an official withdrawal on or after the published start date but before the end of the second week Full refund or credit LESS a $25.00 Administration Fee per course Transfer is permitted into another course if space is available
For a 6 week online course, an official withdrawal on or after the published start date but before the end of the first week Full refund or credit LESS a $25.00 Administration Fee per course Transfer is permitted into another course if space is available
An official withdrawal on or after the first day of the third week of a twelve-week online course, or an official withdrawal on or after the first day of the second week of a six-week online course No refund or credit No transfer

Motorcycle Courses

Situation Refund Information Transfer Information
If you do not show up or if you arrive late for your scheduled course, you will not receive a refund No refund or credit No transfer
For a full refund a formal withdrawal must be made ONE full business day prior to the course date Full refund Transfer to another section will be at the discretion of the College, subject to applicable charges and must be requested prior to the course refund deadline.
After the start of a motorcycle course No refund No transfer

Exceptional Categories

  • Motorcycle Training
    Participants that do not attend the scheduled course that they have registered for, or arrive late, will not be eligible for a refund.   Transfers to another scheduled course date will be made at the discretion of the college and may be subject to applicable charges. Transfers must be requested at least ONE business day prior to the course date that you are scheduled to attend.   To request a refund, a formal withdrawal must be provided to the college at least ONE business day prior to the course date that you are scheduled to attend. After the start date of the course, refunds may be granted for unforeseen circumstances at the discretion of the college management. Requests must be submitted to the college within 5 business days.
  • Online Courses
    An official withdrawal prior to the published start date will result in a full refund. For a 12 week online course, an official withdrawal on or after the published start date but before the end of the second week will result in a refund LESS a $25.00 Administration Fee per course. For a 6 week online course, an official withdrawal on or after the published start date but before the end of the first week will result in a refund LESS a $25.00 Administration Fee per course. No refund will apply to an official withdrawal on or after the first day of the third week of a twelve-week online course, or an official withdrawal on or after the first day of the second week of a six-week online course. If you cannot continue your online course, please inform the college so that your student record will indicate a withdrawal rather than a fail (F.)

How Do I Transfer?

You may transfer from one course or section to another if:

  • The course is more than 20 hours in length.
  • The transfer is complete by the business day prior to the date of the third class.

An official DROP/ADD form must be completed and submitted to the Department of Continuing Education for approval.

What About Parking (Windsor)?

All learners using parking facilities at the Windsor Campus for classes running Monday through Thursday are required to pay parking fees. Parking permits may be purchased at the Parking Office in the Main Lobby. Should you require further information regarding parking at St. Clair College, call 519-972-2727 ext. 4515 or parking@stclaircollege.ca. Visitor parking is available on an hourly basis in parking lot "T". Note: There is no charge for parking at the Windsor Campus on Friday evenings, Saturdays or Sundays.

How Do I Purchase Course Textbooks?

Textbooks can be ordered through the Campus Bookstore website.  

The Campus Bookstore can also be reached by:
Email    stclair@bkstr.com
Phone     (519) 972-2722  Monday through Friday,  9:00am to 4:30pm
Fax    (519) 972-2742

Are Course Prerequisites Mandatory or Just Recommended?

A prerequisite is a course (or other qualification) required as preparation for entry to another course. The prerequisite for a course will be listed at the end of the course description. It is your responsibility to ensure that all pre-requisite requirements are met before registering for a course. Learners who do not meet prerequisite requirements may be asked to withdraw from the course.

Am I Eligible for Advanced Standing?

If you have credits from another college or educational institution, you may be eligible for advanced standing in certificate programs. Please contact the Registrar’s Office.

Am I Eligible for Prior Learning Assessment?

Prior Learning Assessment (PLA) is different from an Advanced Standing credit, which is a transfer credit from another college or university. Please contact the Registrar’s Office.

May I Audit a Course?

Where applicable, a learner may audit a course. Audit status must be declared at the time of registration. Normal tuition fees will apply. Audit status cannot be changed to credit status any time throughout or after completion of the course. Auditing learners do not participate in practical laboratory assignments, examinations or evaluation processes. The grade of Audit (AU) is not calculated in the grade point average.


Other Important Information, Policies and Procedures

Course Fees

Course fees are noted with the individual course descriptions. They include tuition and where applicable, lab and/or material fees, and HST.

Administration Fees

Learners between the ages of 16 and 59 will be assessed administration fees in the amount of $43.00 for the first credit course and $34.00 for each additional credit course, per semester. Administration fees are used to assist with the delivery of technology access, student services, transcripts, certifications, and the maintenance of campus student centers.

Non-Credit courses, and courses/ workshops under 12 hours in duration are exempt from this fee. Non-Credit courses are identified by an “N” at the end of the course code, e.g. MOT 103N. Administration fees are used to assist with the delivery of technology access, student services, transcripts, certifications, and the maintenance of campus student centers.

International Fees

International applicants will be required to pay the International student rate of $25.00 per hour. Please contact the International Education Office.

Reduced Fees

Learners receiving Family Benefits are entitled to a reduced fee equaling 20% of the tuition (minimum $20.00) on approved courses. Learners must pay any applicable material fees. A photocopy of a current cheque stub or drug card must be included with the course registration form.

A learner who is unable to obtain tuition support through an existing agency (Workplace Safety & Insurance, Social and Family Services, Municipal Social Services, etc.) may seek a tuition reduction by consulting the Financial Aid Office at St. Clair College.

For further information, at the South (Windsor) Campus, call 519-972-2711 between 9:00am and 4:30pm Monday-Friday.

Seniors (age 60 and over) are entitled to a 10% fee reduction on approved courses.

Courses with a course code ending in an N are not eligible for reduced fees, e.g. MOT 103N.

Finance Department Charges

Fees are due and payable on the day of registration. Learners with outstanding debts will not be permitted to re-register, nor may their academic results be released. **Please note: Late Registrations may be subject to a pro-rated late payment charge.

Encumbrances

If for any reason you owe the College money, are in possession of overdue library books, tools or other equipment, or have neglected to submit papers or other materials required for admission purpose etc., an encumbrance is placed against your record. You will not be allowed to register for any future courses until the encumbrance is cleared.

Notification of Class Cancellations

From time to time, it is necessary to cancel a class for one day or evening. The college endeavours to give all students adequate notice if a class date must be cancelled. To ensure that our office can contact you, it is recommended that you provide a day and evening telephone number and email address. However, in the event that we are unable to notify all students, information regarding the cancellation will be posted in the main lobby.

Severe Weather

When severe weather conditions precipitate a declared storm warning, a decision to cancel evening classes will be issued by 3:00 p.m. Class cancellations will be announced on local radio stations and the college website. Please note that class cancellations due to weather are extremely rare.

Certificates and Diplomas

When you have completed your certificate requirements, contact the Registrar’s Office or the Continuing Education Office to complete a Request for Certificate. A review of your record will be completed to confirm your eligibility.

Minimum Grade Requirements

Please note that to earn most certificates or diplomas, you must attain a minimum grade average of C. If your grade average is below C you may be required to repeat certain portions of the program in order to receive your certificate or diploma.

Convocation/Graduation

Continuing Education learners who have met the requirements to receive a certificate or diploma may participate in the College's convocation ceremony. Please contact the Convocation Hotline at 519-972-2727 ext. 4567 or email convocation@stclaircollege.ca.

Grades

Grades will be available online at the end of each semester. To access your grades at the end of the semester, log in to the Student Information System (SIS) at mySt.Clair portal.

Full Courses

You will be notified if you have requested a course that is full. You may be given the option to be put onto a waiting list or transferred to a similar course.

Income Tax Receipts

Tax receipt can be found in your Student Information System (SIS). To log in please go to the SIS tile at mySt.Clair portal.

Currency Rule

Students who take longer than seven years from the date of first enrolment to complete a program must have their transcript evaluated for relevance to current program requirements, and may be required to make up additional courses.

This rule does not apply to programs for which the curriculum is prescribed by agencies other than the Ministry of Training, Colleges and Universities, in which case there is no assurance that a published curriculum will apply beyond the term for which it is announced.

Academic Misconduct

Academic misconduct includes, but is not limited to instances of cheating, plagiarism, impersonation, or disruption of instructional activities. Issues of academic misconduct are serious offenses and are treated accordingly. Please refer to Violations & Consequences.

Equity Statement

All students and employees of St. Clair College have a right to study and work in an environment that is free from harassment and discrimination.


Services

Accessibility Services

Accessibility Services at St. Clair College is committed to providing equal access to educational resources and an optimal learning environment for students with disabilities. We are dedicated to provide support and services to all students with disabilities (physical, medical, learning and/ or psychological) who provide appropriate documentation. Visit Accessibility Services for more information about the specific documentation required to establish an accommodation plan that will meet your needs.

Student Services

St. Clair College's student services are available to help you succeed. Visit Student Services or call Student Services at 519-972-2727, Ext 4226 (Windsor) or 519-354-9100, Ext 3306 (Chatham) to book an appointment and discover what we can do for you. We offer Counselling, Career Planning, Aboriginal Services, Disability Services, Deaf and Interpreting Services, Learning Support, Student Employment Services, Testing Services and Tutoring Services. For information about scheduling a make-up test or accommodated test (Testing Services) please visit Testing Services.

Computer Labs

The SRC Open Computer Lab, Chatham Campus Open Computer Lab and the TD Student Success Centre remains open for registered St. Clair College students who do not have access to a computer.

Windsor Campus: The computers in the Student Centre are available for student use. A valid student receipt and photo ID are required to use these computers. For open lab hours, please call 519-972-2756.

Chatham Campus: Computer labs are located in the Library and Room 100. Assistance is available from the Call Centre at 519-972-2756.

TD Student Success Centre: The computers at the TD Student Success Centre are available for student use. For open lab hours, please call 519-972-2756.

Library Services

Windsor Campus:  Room 262,  519-972-2739

Hours:
Monday - Thursday: 7:45am - 8:00pm
Friday: 7:45am - 5:00pm
Saturday: 9:00am - 5:00pm
Sunday: Closed

Chatham Campus:  Room T140, 519-354-9100 ext. 3287

Hours:
Monday - Thursday: 7:30am - 9:00pm
Friday: 7:30am - 4:00pm
Saturday: 9:00am - 3:00pm
Sunday: Closed

Bus Transportation

Windsor Campuses of St. Clair College are serviced by Transit Windsor. Please call Transit Windsor at 519-944-4111 or visit citywindsor.ca for routes and information.

Chatham Transit provides service to the Chatham Campus. Please call 519-436-3233 or visit www.chatham-kent.ca for routes and information.