Frequently Asked Questions (FAQs) | St. Clair College

Frequently Asked Questions (FAQs)

Start and End Dates

Please refer to the specific start and end dates indicated beneath your course of choice.

Course Fees (including Administration Fees, International Fees and Reduced Fees)

Course fees are noted with the individual course descriptions. They include tuition and where applicable, lab and/or material fees, and HST. Please refer to Student Fee Structure.

Frequently Asked Questions

How do I register?

Please refer to How To Register for additional details.

Registration will be accepted online or in person.

To contact the Registrar’s Office for assistance, please email info@stclaircollege.ca or call 519-972-2759.

Who Is Eligible to Register?

If you are 19 years of age or a high school graduate, you may register in any (credit/non-credit) courses, unless otherwise noted.

If you are 19 years of age and under, you may be eligible to participate in non-credit courses.

For general inquiries, please email coned@stclaircollege.ca or call 519-972-2711.

Are there Special Reduced Fees?

St. Clair College recognizes the need to accommodate the special needs of certain members of its constituency and as a result, may reduce fees for some of these populations.

a) Students on Social Assistance

Eligible part-time students, day or evening, will have tuition fees assessed based on 20% of the regular tuition to a minimum of $20.00 per course. These reductions will apply only to fully funded (MCU) courses. The College reserves the right to exclude specifically designed courses. These reductions will be subject to available space in individual course sections. There will be no reduction of applicable service fees, registration, material fees, etc.

Please note that non-credit/non-funded courses and workshops are not eligible for reduced tuition fees (i.e. course codes ending in the letter "N", such as MOT 103N).

b) College Employees and Retirees

Any full-time employee, part-time employee (who is working at least 24 hours/week during the semester in which the course is offered), or a full-time College employee who has officially retired may take a funded College course upon payment of a non-refundable tuition fee of $20.00. The College reserves the right to exclude specifically designated courses. These reductions will be subject to available space in individual course sections. There will be no reduction of material fees, etc. Prior Learning Assessments (PLA) are excluded from the $20.00 reduced fees.

Please note that non-credit/non-funded courses and workshops are not eligible for reduced tuition fees (i.e. course codes ending in the letter "N", such as MOT 103N).

c) Senior Discount

Seniors (age 60 and over) who register for part-time evening courses will be given a 10% discount. Seniors will be exempt from ancillary fees. There will be no reduction of material fees. These reductions will apply only to fully funded (MCU) courses. The College reserves the right to exclude specifically designated courses.

Please note that non-credit/non-funded courses and workshops are not eligible for reduced tuition fees (i.e. course codes ending in the letter "N", such as MOT 103N).

d) City of Windsor Employees

For a period of ten (10) years beginning March 2007, employees of the City of Windsor shall be permitted to enroll in any part-time credit course offered by the College at a discounted rate of thirty (30%) percent of the regular tuition charged to students for each course. The reduction is subject to space availability and provided priority of enrolment in each course shall be given to students paying full tuition. The College has approved an extension of this arrangement for the 2023-2024 academic year.

Please note that non-credit/non-funded courses and workshops are not eligible for reduced tuition fees (i.e. course codes ending in the letter "N", such as MOT 103N).

Are course prerequisites mandatory or just recommended?

A prerequisite is a course (or other qualification) required as preparation for entry to another course. The prerequisite for a course will be listed at the end of the course description. It is your responsibility to ensure that all pre-requisite requirements are met before registering for a course. Learners who do not meet prerequisite requirements may be asked to withdraw from the course.

How do I pay my tuition online?

Please refer to the Registrar's Office.

  1. Select - Pay a bill
  2. Click "Add a payee"
  3. Then add "St. Clair College" as the payee
  4. Your account # is your student number, which is 7 digits - remove the "W" in front (if 8 digits are required, please add an extra zero to the front)
  5. Enter the amount you wish to pay
  6. Click "OK"

Please allow 2-3 business days for the college to receive your payment.

PLEASE NOTE: The College reserves the right to change, amend or alter fees as necessary without notice or prejudice.

How do I:

  • Request a Transcript?
  • Print my Proof of Enrollment?
  • View my grades?
  • Print a tuition tax receipt?
  • Update my address, phone number and email address?

Please refer to Information Regarding Your Records.

What If a Course Is Cancelled?

St. Clair College reserves the right to cancel/reschedule courses as may be necessary from time to time.

In the event that the College cancels your course, your course fees will be fully refunded.

How Do I Withdraw?

To withdraw from a Continuing Education course, you must complete and submit the Request to Withdraw form.

Withdrawal from the first official day of class and up to and including the class at the 2/3 point of the course will result in a "DR" (Drop) on the student history file. After the 2/3 point in a course, a "WP" (Withdrew Passing) or "WF" (Withdrew Failing) form will need to be completed and recorded for the student history.

Failure to attend class does not constitute a withdrawal.

Failure to complete and submit the Request to Withdraw form will result in an "F" (Fail) grade and no refund will be issued.

What Is the Refund Policy?

WITHDRAWAL FROM PROGRAMS/COURSES AND REFUNDS

Where a course or workshop is 20 hours or less in duration, a full refund will be issued only if an official withdrawal is received on or before the business day prior to the date of the first class.

For courses or workshops more than 20 hours in duration (other than the exceptional categories identified below.) An official withdrawal prior to the date on which the first class occurs will result in a full refund. An official withdrawal on or after the first day of class but not later than the business day before the third class will result in a full refund LESS a $25.00 Administration Fee per course. No refund will apply to an official withdrawal on or after the date on which the third class occurs.

Continuing Education Refund Policies

Situation Refund Information Transfer Information
Course has been cancelled Full refund or credit Transfer is permitted into another course if space is available
Submission of the Request to Withdraw form before the course starts Full refund or credit Transfer is permitted into another course if space is available
Submission of the Request to Withdraw form on or after the first day of class but not later than the business day before the third class Full refund or credit LESS a $25.00 Administration Fee per course Transfer is permitted into another course if space is available
Withdrawal on or after the 3rd day of class(Will show as a DR on transcript) No refund or credit No transfer
Submission of the Request to Withdraw form after the 2/3 point of the course (Will show as a "WP" (Withdrew Passing) or "WF" (Withdrew Failing) on transcript) No refund or credit No transfer
Failure to attend class
Failure to complete and submit the Request to Withdraw form will result in a
Grade of "F" on transcript. To avoid receiving an "F", complete and submit the Request to Withdraw form.		 No refund or credit No transfer
Courses or workshops that are 20 hours or less in duration Refund will be issued only if the Request to Withdraw form is received one business day or more prior to the date of the first class No transfer

Online Courses

Situation Refund Information Transfer Information
Submission of the Request to Withdraw form prior to the published start date will result in a full refund Full refund or credit Transfer is permitted into another course if space is available
For a 12 week online course, submission of the Request to Withdraw form on or after the published start date but before the end of the second week Full refund or credit LESS a $25.00 Administration Fee per course Transfer is permitted into another course if space is available
For a 6 week online course, submission of the Request to Withdraw form on or after the published start date but before the end of the first week Full refund or credit LESS a $25.00 Administration Fee per course Transfer is permitted into another course if space is available
Submission of the Request to Withdraw form on or after the first day of the third week of a twelve-week online course, or an official withdrawal on or after the first day of the second week of a six-week online course No refund or credit No transfer

Motorcycle Courses

Situation Refund Information Transfer Information
If you do not show up or if you arrive late for your scheduled course, you will not receive a refund No refund or credit No transfer
For a full refund, submission of the Request to Withdraw form must be made ONE full business day prior to the course date Full refund Transfer to another section will be at the discretion of the College, subject to applicable charges and must be requested prior to the course refund deadline.
After the start of a motorcycle course No refund No transfer

Exceptional Categories

  • Motorcycle Training
    Participants that do not attend the scheduled course that they have registered for, or arrive late, will not be eligible for a refund.   Transfers to another scheduled course date will be made at the discretion of the college and may be subject to applicable charges. Transfers must be requested at least ONE business day prior to the course date that you are scheduled to attend.   To request a refund, submission of the Request to Withdraw form must be provided to the college at least ONE business day prior to the course date that you are scheduled to attend. After the start date of the course, refunds may be granted for unforeseen circumstances at the discretion of the college management. Requests must be submitted to the college within 5 business days.
  • Online Courses
    Submission of the Request to Withdraw form prior to the published start date will result in a full refund. For a 12 week online course, submission of the Request to Withdraw form on or after the published start date but before the end of the second week will result in a refund LESS a $25.00 Administration Fee per course. For a 6 week online course, an official withdrawal on or after the published start date but before the end of the first week will result in a refund LESS a $25.00 Administration Fee per course. No refund will apply to an official withdrawal on or after the first day of the third week of a twelve-week online course, or an official withdrawal on or after the first day of the second week of a six-week online course. If you cannot continue your online course, please inform the college so that your student record will indicate a withdrawal rather than a fail (F.)

How do I request a refund?

Please follow this link for instructions on how to request a refund: Student Refund Request.

How do I claim my e-transfer refund?

For more information, please read this communication to students.

How do I transfer to a different course?

You may transfer from one course or section to another if:

  • The course is more than 20 hours in length.
  • The transfer is complete by the business day prior to the date of the third class.

Completion of Official DROP/ADD form must be completed and emailed to coned@stclaircollege.ca for approval.

How do I pay for parking at the Main Windsor Campus?

All learners using parking facilities at the Main Windsor Campus for classes running Monday through Thursday are required to pay parking fees. Parking permits may be purchased at the Parking Office in the Main Lobby or through parking@stclaircollege.ca. Visitor parking is available on an hourly basis in parking lot "T". Note: There is no charge for parking at the Main Windsor Campus on Friday evenings, Saturdays or Sundays.

How do I purchase course textbooks?

Textbooks can be ordered through the Campus Bookstore website.  

The Campus Bookstore can also be reached by:
Email: stclair@bkstr.com
Phone: (519) 972-2722

Am I Eligible for Advanced Standing?

If you have credits from another college or educational institution, you may be eligible for advanced standing in certificate programs. Please refer to Credit Transfer Information Instructions and Request for Transfeer of Academic Credit documents.

Am I Eligible for Prior Learning Assessment?

Prior Learning Assessment (PLA) is different from an Advanced Standing credit, which is a transfer credit from another college or university. Please refer to PLAR Information Instructions document and Request for Academic Credit for Prior Learning Assessment & Recognition (PLAR).

May I Audit a Course?

Where applicable, a learner may audit a course. Audit status must be declared at the time of registration. Normal tuition fees will apply. Audit status cannot be changed to credit status any time throughout or after completion of the course. Auditing learners do not participate in practical laboratory assignments, examinations, or evaluation processes. The grade of Audit (AU) is not calculated in the grade point average.

College Policies and Procedures: