Mediation and Conflict Resolution | St. Clair College
Course Code
HRM350
Course Credit
3

This course is designed to guide students through an exploration of the general principles of conflict and the impact of conflict on the workplace. Students will apply a variety of methods and techniques for resolving conflicts such as negotiation mediation and facilitation. Students will critically reflect on their reactions to conflict and challenge their preconceptions regarding conflict. By exploring conflict in a variety of settings students learn how to approach conflict in a positive manner that is beneficial personally and professionally.