Understanding people and being able to work with them is one of the major keys to management and life success. In this course, students will learn to identify and cope with some of the most difficult behaviors one may encounter. Topics include personality styles, establishing rapport, body language, matching and mirroring techniques, and the skills necessary to feel totally connected with individuals.
Offerings:
This course is not scheduled for the current semester.
For more information about this course, please contact us at 519-972-2711 or coned@stclaircollege.ca.