Wireless
We are excited to announce that we are upgrading the Wi-Fi system across the college to the latest technology for better connectivity. Please be aware that some of the old SSIDs have been replaced.
St. Clair College hosts several wireless networks to support students, faculty and staff. These services are based on a secure reliable platform using WPA/2 enterprise encryption with 802.1X authentication. Please be aware devices that use WPA personal encryption will not work on this network, including some wireless printers, gaming consoles, etc.
Please check the knowledgebase for details and follow the St. Clair College Wireless Overview - June 2024 to connect to the Wi-Fi system.
Commonly Asked Questions
- If you do not know your college assigned email address call the IT HelpDesk at 519-972-2727 extension 2500 and we will be happy to assist. Proper ID is required.
- Please visit the Self-Service Forgot Password link: Self-Service Password Reset
- If you do not recall your alternative authentication methods or you have not set up your alternative authentication methods please call the IT helpdesk at 519-972-2727 extension 2500 and we will be happy to assist. Proper ID is required.
- You will need to go to the Registrar's office to have them make the change in the student information system.
- Proper ID is required.
- Once it is updated by the Registrar's office, the IT systems will be updated - please allow 24 to 48 hours for changes to be in effect.
At least ONE uppercase character (A through Z)
At least ONE lowercase character (a through z)
At least ONE number (0 through 9)
The password must meet the length rule requirements. The password must contain at least: 9 characters.
The password must meet the password history requirements of the system. The number of passwords to store: 5.