Frequently Asked Questions | St. Clair College

Wireless

Commonly Asked Questions

  • This will be your college assigned email address.
  • If you do not know your college assigned email address call the IT HelpDesk at 519-972-2727 extension 2500 or email itservices@stclaircollege.ca and we will be happy to assist. Proper ID is required.
  • Please log in to the Password Management portal and choose Forgot my Password
  • If you do not recall your challenge question answers or you have not set up your challenge questions please call the IT helpdesk at 519-972-2727 extension 2500 or email us at itservices@stclaircollege.ca and we will be happy to assist. Proper ID is required.
  • You will need to go to the Registrar's office to have them make the change in the student information system.
  • Proper ID is required.
  • Once it is updated by the Registrar's office, the IT systems will be updated - please allow 24 to 48 hours for changes to be in effect.