Quality Auditing

The quality audit profession is recognized as an integral part of doing business. Internal auditing is a requirement of quality management system measures. This course will introduce the concept of quality auditing to the student as a part of a business function as well as a profession. ASQ code of ethics, professional conduct and liability issues, audit program management, general knowledge and skills relevant to the success of the audit program and professional auditor are covered. The audit process steps are followed as set out in ISO 19011. Knowledge and skills are challenged by incorporating the use of CQA exam questions in case studies and exercises. Topics include standards and specifications, including ISO 19011, auditor competency; quality systems development, implementation and verification, audit types and auditing techniques. Audit preparation and planning, techniques and tools will be shared and practiced. The course content contains part of the bodies of knowledge of the ASQ's CQA examination requirements. It also covers information useful to CQIA, CQT, CQE and CQManager examination requirements.