Course Code
HOS114
Course Credit
3
This course will introduce the student to the lodging sector and investigate the hotel and accommodations industry within the grander scale of hospitality. Further, a foundation is provided of the scope of the hotel industry, guests expectations and motivations of a lodging stay, the roles and responsibilities of rooms division, the importance of guest services, and the many possible career paths that await. This overview gives the new hospitality student the foundation needed to thrive in today's world of accommodation, covering everything from trends to operational success.