Frequently Asked Questions for Students | St. Clair College

OneCard is the official identification for St. Clair College students. It gives students access to eligible services and printing, with more services coming soon.

After you have setup your St. Clair ONE account you can upload your photo from myphoto.stclaircollege.ca website free of charge. You may also visit your local OneCard office to have your picture taken for a fee.

Your OneCard can be picked up at the OneCard office at your campus. To obtain your first St. Clair College OneCard, you must present one of the following pieces of identification.

Passport, Driver’s Licence, Ontario Photo Card, Health Card (with Photo) or, you can present at least two of the following documents, one of which must include a current photo:

  • Certificate of Indian Status
  • Canadian Citizenship Certificate
  • Birth Certificate
  • Social Insurance Number (SIN) Card
  • Permanent Resident (PR) Card
  • Nexus Card

You can manage your account 24 hours a day, 7 days a week. Through your PC, iPhone, Android or laptop the on-line application provides details on your account history, credit & debits and also provides an easy option to add funds.

If you click on the “Load OneCard Funds” button on the OneCard webpage, you will be able to login to the portal which will accept debit or credit.

OneCard can be used for printing, library services, purchasing additional print services, and much more coming soon.

If your OneCard is lost or stolen, you must immediately deactivate it. You can do this online, in person at the OneCard Office or by calling the OneCard Office. An email or voice message does not constitute proper notification for lost or stolen cards due to time delays.

You are responsible for all transactions made on your card until it is reported lost or stolen. St. Clair College is not responsible for funds or services used with a lost or stolen card. In the event that the online service to deactivate your card is unavailable, St. Clair College is not responsible for transactions on your OneCard. There will be a $20 replacement fee for lost/stolen cards.

No because the OneCard has built-in chip technology which allows students to tap and swipe their cards around campus. Putting a hole in the card will cause it to become inoperable. You will be charged $20 for a replacement card if damaged from hole punching.

If you have any additional questions or concerns, please feel free email us at onecard@stclaircollege.ca

Also stop by any of our OneCard offices with any questions or concerns.