Why Can't we all Just Get Along? Conflict Resolution for (Almost) All Situations | St. Clair College
Course Code:
CNT 789N
Area of Interest:

PD Workshops

Training Topics include: Deescalating intense situations with neuroscience-based techniques. Personality Theory & ADR:'Getting to Yes' on psychological steroids. Understanding and balancing our conflict style biases. Conflict as joint problem-solving: Resolving issues AND improving relationships.

Skills Development include: 1. Self-Preparation for conflict intervention and resolution. 2. De-escalation: Extrapolating 'Interests' from 'Positions'. 3. The ADR process of resolving the issues and improving relationships between parties.


This course is not scheduled for the current semester.