Identifying and Managing High-Conflict Personalities in the Workplace | St. Clair College
New Course
Course Code:
CNT 766N
Area of Interest:

PD Workshops

Training Topics include: The Dark Tetrad of personality dimensions and their impact on culture. High Conflict People: Managing and mitigating this form of workplace toxicity. Behaviour Management of HCPs in the workplace.

Skills Development include: 1. Detect indicators of High Conflict Personalities in the workplace by knowing & recognizing the 4 behavioural patterns of all HCPs. 2. Tips for managing a High Conflict leader/peer/subordinate/employee for workforce & talent management. 3. Effectively communicate with HCPs & manage HCP behaviours in the organizational context.


This course is not scheduled for the current semester.