The coaching and developing of people, in order to encourage their highest performance and ongoing learning, is a crucial component in today's work world. The roles of a coach and a facilitator require new skills to enhance the capabilities of their employees and to bring the best possible 'climate' to the workplace. The skills of communication, coaching, delegation, motivation and dealing with conflict will be developed, together with an understanding of adult learning.
Offerings:
This course is not scheduled for the current semester.