Quality Concepts | St. Clair College

This course is the foundation for the Quality Certificate Program and is a prerequisite for the other courses. The course is designed for students interested in learning about some basic tools and concepts of quality. Topics include; the history and importance of quality, quality management philosophies, quality in different sectors, principles of total quality, resources, teams, process management and improvement; designing the QA system, the seven management and planning tools, quantitative measures, SPC, capability and control; inspection and test. Topics will be covered in greater depth in subsequent courses. Text extra.

Text Extra


Campus Section Class Dates Fee Status
Windsor 050 5323
  • Sep 20-Dec 6 Tue 6:00PM-9:30PM
$256.62 Open