This course introduces the basic concepts of statistics, useful process control tools and their workplace applications. It is a pre-requisite for other courses in the Quality Certificate Program. Topics covered include what is statistics, types of data, collecting data, patterns of distribution, probability distributions, sampling distribution, hypothesis testing, control charts; collecting summarizing data, SPC, analyzing process capability, tools and techniques relevant to auditing. The course content contains part of the bodies of knowledge of the ASQ’s CQT, CQE and CQA examination requirements. It also covers information useful to CQIA examination requirements. Text extra.